Terms & Conditions

Rebooking / Cancellation 

 

A rebooking or cancellation of the VKU course is possible and can be done via e-mail at info@vkuenglish.ch. However, the following fees apply for the cancellation of a WAB course: 

- Cancellation up to 4 working days* before the course date.                            free of charge

- Cancellation less than 3 working days* before the course day        50% of the course costs

- No-show on the course day                                                                   100% of the course costs

 

* Working days: Monday to Friday 

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Transfer of the course costs 

 

The course costs are to be paid on the day of the course in cash. Payment with card is not possible

 

Illness / Accident

 

If you are unable to attend due to illness or accident, please notify us as soon as possible. If we have a doctor's certificate within 2 days of the course date, you will only be charged a processing fee of CHF 50. If no medical certificate can be presented within 2 days, 100% of the course costs will be due.

 

Late arrival / no-show

 

If you are running late, please contact us immediately on 079 419 41 70. Course participants who arrive 30 or more minutes late are not entitled to a VKU course confirmation in accordance with the instructions of the Road Safety Council. In case of unexcused non-attendance, the entire course costs will be charged.